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Senior People & Culture Business Partner
Ottawa, ON · Human ResourcesOn behalf of our client in the print and marketing sector, TreowGroup is seeking a Senior People & Culture Business Partner (SPCBP) to lead and elevate the People & Culture function at their Ottawa facility.
Location: Ottawa, ON
Employment Type: Full-Time (In-office with hybrid potential)
Reports to: Director of People & Culture (Toronto Head Office)
Seniority Level: Mid-level
Why This Role Matters
As part of a larger, national organization in the print and marketing industry, our client is building for the future—scaling operations, investing in talent, and reinforcing a culture of excellence. The Senior People & Culture Business Partner will be the on-site P&C lead in Ottawa: a trusted partner to leadership and a visible, accessible resource for employees.
This is a hands-on role that requires walking the floor, building strong relationships, and delivering practical solutions. Supported fully by the Toronto Head Office team, the SPCBP will focus on recruitment, employee engagement, learning & development, health & safety, and implementing EOS (Entrepreneurial Operating System) initiatives that drive alignment and accountability.
If you’re an experienced People & Culture professional who thrives in fast-paced, high-output environments and enjoys being close to the business, this is the role for you.
What You’ll Do
Business Partnership & Recruitment
What You Bring
You’re Likely a Fit If You Are
About Our Client
Our client is part of a nationally recognized, founder-led Canadian group in the print and marketing space, serving thousands of businesses and households every year. The Ottawa facility plays a central role in delivering high-quality print and marketing solutions supported by data, technology, and operational excellence.
The culture emphasizes teamwork, safety, accountability, and community—backed by a Toronto-based People & Culture team that ensures consistent support and alignment across the organization.
On behalf of our West GTA client in the print and marketing space, TreowGroup is seeking a Vice President, Operations.
Are you ready to scale what’s working—and streamline for what’s ahead?
Our client is a market leader blending print and marketing solutions to help businesses reach their customers more effectively. As they continue to grow nationally, they are seeking a Vice President of Operations who can bring discipline to complexity, empower frontline execution, and drive measurable impact across production, fulfillment, supply chain, and client service.
Location: West GTA
Employment Type: Full-Time
Reports to: CEO
Seniority Level: Leadership
Why This Role Matters
The organization is growing quickly, transforming digitally, and building a strong operational engine. The VP, Operations will act as Integrator to the CEO, translating vision into execution and aligning people, systems, and processes for scale. If you're equal parts builder, optimizer, and coach, this role offers you a seat at the leadership table.
What You’ll Do
Strategic & Operational Leadership
Treowgroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
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Location: Ottawa, ON
Employment Type: Full-Time (In-office with hybrid potential)
Reports to: Director of People & Culture (Toronto Head Office)
Seniority Level: Mid-level
Why This Role Matters
As part of a larger, national organization in the print and marketing industry, our client is building for the future—scaling operations, investing in talent, and reinforcing a culture of excellence. The Senior People & Culture Business Partner will be the on-site P&C lead in Ottawa: a trusted partner to leadership and a visible, accessible resource for employees.
This is a hands-on role that requires walking the floor, building strong relationships, and delivering practical solutions. Supported fully by the Toronto Head Office team, the SPCBP will focus on recruitment, employee engagement, learning & development, health & safety, and implementing EOS (Entrepreneurial Operating System) initiatives that drive alignment and accountability.
If you’re an experienced People & Culture professional who thrives in fast-paced, high-output environments and enjoys being close to the business, this is the role for you.
What You’ll Do
Business Partnership & Recruitment
- Act as the primary People & Culture partner to local leaders and employees.
- Lead end-to-end recruitment for a range of roles, ensuring timely and effective hiring.
- Support workforce planning and organizational needs in alignment with business goals.
- Deliver onboarding and training programs that build employee capability.
- Partner with Head Office to roll out leadership development and L&D initiatives.
- Build strong relationships by being present and approachable on the floor.
- Support performance management, coaching leaders on effective feedback and accountability.
- Drive employee engagement initiatives to strengthen culture and retention.
- Oversee local workplace health & safety programs, ensuring compliance with Ontario legislation.
- Champion a safety-first culture by partnering with operations and delivering training and awareness.
- Implement and reinforce People & Culture policies and practices aligned with Head Office standards.
- Guide leaders and employees through employee relations, compliance, and investigations.
- Play an active role in implementing EOS initiatives such as scorecards, accountability charts, and meeting cadences.
What You Bring
- 5+ years of progressive People & Culture / HR experience, with a focus on recruitment, employee relations, and safety.
- Strong knowledge of Ontario employment law, HR best practices, and workplace safety requirements.
- Experience with hands-on HR delivery in manufacturing, print, logistics, or similar industries is an asset.
- Proven ability to manage high-volume recruitment in a competitive market.
- Exceptional relationship-building and influencing skills across all levels of an organization.
- CHRP/CHRL designation (or equivalent) preferred.
- Familiarity with structured operating models (EOS, Lean, or similar) is a strong advantage.
You’re Likely a Fit If You Are
- Visible & Approachable. You thrive on being present, walking the floor, and connecting with people.
- Hands-On & Practical. You enjoy rolling up your sleeves and delivering solutions, not just strategies.
- People-First. You balance empathy with sound judgment and business needs.
- A Builder. You know how to establish programs in recruitment, L&D, and safety that are scalable and effective.
- Execution-Driven. You understand the importance of EOS tools and rhythms to create accountability and results.
About Our Client
Our client is part of a nationally recognized, founder-led Canadian group in the print and marketing space, serving thousands of businesses and households every year. The Ottawa facility plays a central role in delivering high-quality print and marketing solutions supported by data, technology, and operational excellence.
The culture emphasizes teamwork, safety, accountability, and community—backed by a Toronto-based People & Culture team that ensures consistent support and alignment across the organization.
On behalf of our West GTA client in the print and marketing space, TreowGroup is seeking a Vice President, Operations.
Are you ready to scale what’s working—and streamline for what’s ahead?
Our client is a market leader blending print and marketing solutions to help businesses reach their customers more effectively. As they continue to grow nationally, they are seeking a Vice President of Operations who can bring discipline to complexity, empower frontline execution, and drive measurable impact across production, fulfillment, supply chain, and client service.
Location: West GTA
Employment Type: Full-Time
Reports to: CEO
Seniority Level: Leadership
Why This Role Matters
The organization is growing quickly, transforming digitally, and building a strong operational engine. The VP, Operations will act as Integrator to the CEO, translating vision into execution and aligning people, systems, and processes for scale. If you're equal parts builder, optimizer, and coach, this role offers you a seat at the leadership table.
What You’ll Do
Strategic & Operational Leadership
- Serve as the CEO’s operational right hand, aligning execution with strategic goals through KPIs, OKRs, and dashboards.
- Lead long-term operational roadmap planning to support automation, scale, and data-driven management.
- Oversee end-to-end operations including production, fulfillment, logistics, client service, and creative functions.
- Apply structured execution rhythms and frameworks to drive alignment and accountability across teams.
- Implement continuous improvement practices such as Lean, 5S, Kaizen, and workflow optimization.
- Establish meaningful KPIs across departments, ensuring data drives decision-making.
- Lead execution cadences (daily huddles, scorecards, quarterly planning) and embed operational discipline.
- Collaborate with IT to optimize ERP/CRM systems and business intelligence tools.
- Take on increasing responsibility for digital infrastructure and enterprise systems.
- Own operational budgets and forecasting.
- Identify margin opportunities, cut inefficiencies, and drive EBITDA improvements.
- Coach and develop frontline and mid-level leaders across operations.
- Partner with People & Culture on succession planning, bench strength, and leadership development.
- 5+ years in senior operations leadership roles in fast-growth, high-output environments.
- MBA, EMBA, or related degree preferred.
- Proven experience scaling mid-sized businesses ($50M–$250M), ideally with exposure to revenue operations, technology, and P&L responsibility.
- Strong background in IT-enabled operations (ERP, CRM, dashboards, BI tools) is preferred.
- Training in Lean, Six Sigma, PMP, or process optimization is a strong asset.
- Hands-on leadership style: equally comfortable on the floor and in the boardroom.
- Familiarity with structured operating models such as EOS is an asset.
- Understanding of execution cadences such as daily huddles, scorecards, and quarterly planning.
- A Player-Coach. Strategic when needed, hands-on when required.
- Humble, Hungry, Smart. Leading with curiosity, grit, and emotional intelligence.
- A Systems Thinker. Focused on root causes and scalable solutions.
- Execution Obsessed. Translating vision into action with accountability to results.
- A Collaborative Partner. Able to influence cross-functionally without ego.
- Digitally Fluent. Bringing modern operational thinking, tools, and frameworks.
- Improved throughput, reduced cycle times, and reliable service levels.
- Meeting budget and cost-containment targets; driving EBITDA growth.
- Building leadership capacity across operations.
- Driving adoption of KPIs, execution cadences, and project management frameworks.
- Successfully leading systems upgrades and digital transformation.
Treowgroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
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