WinstonBrock Recruitment is seeking a Group Sales Coordinator in the Niagara Region. Our client, located in the heart of Niagara Falls, is a premier hospitality destination renowned for its breathtaking views and exceptional service.

Role Overview
As the Group Sales Coordinator, you will play a vital role in supporting the sales efforts by managing group inquiries, developing proposals, and ensuring exceptional customer experiences. Working closely with the Director of Sales & Marketing, you will be instrumental in fostering relationships with clients and collaborating with various departments to enhance customer loyalty and achieve sales goals.

Job Type: Full-time, Permanent
Location: On-Site in Niagara-Falls
Compensation: Competitive salary + health benefits

You will make your impact by:

Responding to inquiries, telephone calls, and emails promptly to provide outstanding customer service.
Developing and presenting proposals and contracts while conducting follow-ups with prospective clients.
Initiating pre-arrival communication to gather essential details such as billing information, meal counts, and VIP arrivals.
Collaborating with various departments to ensure all group details are meticulously addressed.
Conducting site inspections for potential clients to showcase the clients’ unique offerings.
Hosting luncheons with prospective clients as directed by the Director of Sales & Marketing.
Maintaining and updating sales tools, including menus, brochures, and office supplies to support the sales process.
Preparing month-end reports for the Director of Sales & Marketing, showcasing sales performance and lead generation efforts.
Assisting the sales team with prospecting and converting leads from various sources, ensuring targets are met.

You are a great fit if you:

Have 2+ years of experience in the hospitality and tourism industry.
1+ year of experience in direct travel/tourism sales (preferred but will train).
Possess a related college/university degree (preferred).
Have strong communication and interpersonal skills, with a self-starter mentality.
Are proficient in Microsoft Office and capable of navigating various software programs.
Excel in building relationships and connecting with clients to enhance sales opportunities.
Demonstrate the ability to work independently while being a collaborative team player.

What our client offers:

Competitive salary commensurate with experience.
Comprehensive health and insurance benefits.
Opportunities for professional growth within a dynamic team environment.
The chance to work at an iconic Niagara location known for its exceptional guest experiences.

If you are passionate about sales coordination and eager to make a significant impact in the hospitality industry, we encourage you to apply today!

WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.